How to create and assign a check-in only role for event staff
Need staff or volunteers to manage guest check-in at your event without giving them full access to your Ticket Falcon account? The Check-in Only role is designed specifically for this purpose. This limited-access role ensures your team members can efficiently manage attendee entry using the check-in system but cannot access other event management settings, financial data, or attendee information beyond what's needed for check-in.
Purpose of the Check-in Only Role:
- Allows designated users to check attendees in.
- Allows designated users to check attendees out (if applicable).
- Restricts access to all other event management features and sensitive data.
- Enhances security by limiting data exposure to essential personnel.
How to Create and Assign the Check-in Only Role:
Follow these steps to set up check-in access for your team members:
- Log in to your Ticket Falcon account as the Event Organizer.
- Navigate to the Manage Teams section of your account dashboard.
- Select the team member you want to grant check-in access to. (If the person isn't already a team member, you may need to add them first).
- Find the role assignment options for that team member and select the Check-in Only role.
- Assign Event Access: Choose which specific event(s) this team member needs check-in capabilities for. You can select:
- Specific Events: Grant access only to one or more selected events.
- All Events: Grant access to all current and future events managed under your account.
- Save the changes for the team member's role and event access permissions.
Using the Check-in Only Account:
- The team member can now log in using their own credentials associated with your Ticket Falcon team.
- Their view will be restricted solely to the check-in/check-out interface for the events they've been granted access to.
- Importantly, the credentials for a user with the Check-in Only role can be logged in on multiple devices simultaneously. This allows for flexibility at your event entrance, enabling several check-in points using the same limited-access profile if needed (though assigning roles to individual team members is often recommended for accountability).
Key Benefits:
- Enhanced Security: Protects sensitive event and financial data by restricting access.
- Simplified Training: Staff only need to learn the check-in/check-out functions.
- Flexibility: Allows multiple check-in stations to operate concurrently.
- Focused Access: Ensures check-in staff see only the information relevant to their specific task.
By utilizing the Check-in Only role, you can streamline your event entry process securely and efficiently.