Frequently asked questions
- Do I need to print my tickets?
- If I purchase tickets for several individuals in an order, am I responsible for distributing the tickets to them?
- Where are my tickets?
- What should I do if I experience an error during checkout?
- How do I reset my password?
- How can I access my tickets via the Ticket Falcon App?
- How do I check in to an event?
- What do I do if I do not receive a confirmation email?
- If I purchased a ticket for someone else, how can I send it to them?
- Can I transfer tickets to someone else?
- Who do I contact if I have a question about an event?
- What to do if your order was declined or failed, but your bank shows you were charged?
- Can I get a refund?