Finding your seat

Knowing where you will be seated at an event is important. Here's how you can find your seat information when purchasing tickets through Ticket Falcon:

For Events with Reserved Seating:

If the event organizer has set up reserved seating, you will typically see your specific seat details in the following places:

• Ticket Confirmation Email: After completing your purchase, your confirmation email will usually contain a breakdown of your tickets, including the section, row, and seat number(s) for each ticket.
• Your Tickets Page: Once logged into your Ticket Falcon account, navigate to the My Tickets page. Here, you can access ticket details, including assigned seating information.
• Ticket Falcon App: If you are using the Ticket Falcon mobile app, your ticket details, including assigned seating, will also be displayed within the app after you log in and access your tickets.

For Events with Manually Assigned Seating:

In some cases, event organizers may choose to assign seats manually. Here's what you need to know:

• Seating Details Manually Inputted into Ticket Falcon: The event organizer may input your seat assignment directly into the Ticket Falcon system after purchase. If this happens, you will see your seat information updated on the "My Tickets" screen in the app.
• Seating Information at Check-in: For events indicated as "General Admission" on Ticket Falcon, the organizer may plan to assign seats upon your arrival at the event manually. In this scenario, you will receive your seat assignment during the check-in process.

For Events with VIP Areas or Other Designated Areas:

Some tickets grant access to specific areas like VIP sections or other designated zones rather than specific numbered seats. In these instances:

• Organizer Communication: Unless otherwise specified during the ticket purchase process, the event organizer will typically communicate details about these areas either via:
  • Email or Text Message: Keep an eye on your inbox and phone for messages from the event organizer regarding access information.
  • Check-in at the Event: When you check in at the venue, you will receive instructions and information about accessing these areas.

Key Takeaways:

• Check your order confirmation email and the My Tickets page in your Ticket Falcon account first for seating information.
• If an event is listed as "General Admission," be prepared to receive your seat assignment/area at check-in.
• For VIP or other designated area access, you may receive communication from the event organizer or ask at check-in.

If you have questions about your seating assignment, please don't hesitate to contact the event organizer directly from their event page for clarification.