How can I resolve the email validation issue during checkout due to my browser's autofill feature?
If the email validation on the checkout page fails, it could be attributed to your browser's autofill feature. In certain instances, your email address may have been entered incorrectly and saved by your browser for future use. To ensure your checkout is successful, you can delete the inaccurate autofill entry from your browser.
Here are the steps to remove an incorrect autofill entry in Chrome:
- Launch Chrome and access the menu by clicking on the three dots located in the upper-right corner of your browser.
- Choose "Settings," then navigate to "Autofill and passwords."
- Next, select "Addresses and more."
- If the "Save and fill addresses" option is enabled, you can disable it by turning off the toggle button.
- If you wish to disable this functionality for a particular website, click on the three dots next to the account containing the incorrect autofill information and choose "Remove" from the popup menu.
- Note: You can try this link to go directly to the "Addresses and more" section - chrome://settings/addresses.
Here are the steps to remove an incorrect autofill entry in Safari:
- Open Safari and access the "Settings" from the Safari menu.
- Go to the "Autofill" tab.
- Enable or disable AutoFill webforms by turning off the toggle buttons for each autofill option displayed or edit the autofill options within "Usernames and Passwords" and "Other Forms" to correct the inaccurate autofill email entry.
Once the incorrect autofill entry is fixed, you can enter the correct email address and pass the email validation successfully. If autofill is enabled, your browser may remember your email address the next time you checkout.
Note: You can follow a similar process on other browsers like Firefox.