Checkout error: "Sorry, Your Session Expired"

The "Sorry, your session has expired" error message means that the session associated with your current browsing session has expired or become invalid.

A session is a temporary storage of data that allows the Ticket Falcon to remember the items placed in your cart.

Why did/does this error occur?

  1. Session Timeout: Sessions have a predefined lifespan or timeout period. If you spend an extended amount of time on the checkout page without proceeding to complete the order, your session may time out, resulting in the error message.
  2. Cache or Cookie Issues: Problems with browser caching mechanisms or cookie settings can interfere with session management. Improper caching configurations or conflicting settings may cause the session to expire prematurely.
  3. Network or Connectivity Problems: Intermittent network issues or connectivity problems between your device and Ticket Falcon can disrupt the session communication, leading to session expiration.

To address this error, try the following:

  1. Clear browser cache and cookies: Clearing your browser cache and cookies can help eliminate any conflicts or issues related to caching mechanisms or outdated session data.
  2. Check your internet connection: Ensure you have a stable internet connection to minimize the chances of communication disruptions between your device and the server.
  3. Complete your order again.

If the above does not work, contact us to determine the best resolution.

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