What will I see on my credit card statement?

When you purchase tickets through Ticket Falcon, the default credit card descriptor on your credit card statement is Ticket Falcon.

However, in some instances, you might see a different descriptor, which the event organizer sets through their Stripe account. This custom descriptor could include the name of the event, the venue, the organizer's business name, or something similar.

Here's what you might see:

• Most commonly: Ticket Falcon
• Sometimes: A description related to the event or organizer (e.g., "Awesome Music Festival," "Venue Name Tickets," "Organizer Business Name").

Why might I see something other than "Ticket Falcon"?

Ticket Falcon allows event organizers to customize what appears on your statement through their payment processing settings. This helps them provide you with more specific information about your purchase.

If you have any questions about a charge, please:

1. First, check the details of your confirmation email from Ticket Falcon. This email will provide information about the event and the organizer.
2. If you still have questions, you can contact the event organizer directly (their contact information may be in your confirmation email or on the event's Ticket Falcon page).
3. If you cannot reach the organizer or have further concerns, please contact Ticket Falcon support with details of your purchase.